Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive".

2. "Customer Relations".

3. "Start service"

    See also:

    Environmental conditions
    Say the commands, numbers, and letters smoothly and with normal volume, emphasis, and speed. Always say commands in the language of the system. The language for the mobile phone voice ...

    The concept
    The vehicle alarm system responds to: ▷ Opening of a door, the hood or the trunk lid. ▷ Movements in the vehicle. ▷ Changes in the vehicle tilt, e.g., during attempts to steal a ...

    Notes
    No loose objects in the passenger compartment Do not stow any objects in the passenger compartment without securing them; otherwise, they may present a danger to occupants for instance durin ...