Calling Customer Relations

Vehicle not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
Vehicle not equipped with BMW Assist or TeleService

Vehicle equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Calling up settings
    Do not retrieve the memory while driving Do not retrieve the memory setting while driving, as an unexpected movement of the seat or steering wheel could result in an accident.◀ Comfort fu ...

    Software Update
    The vehicle supports various external devices depending on the current software version. With a software update, the vehicle can support new cell phones or new external devices. The updating of ...

    Supplementary text messages
    Addition information, such as on the cause of a fault or the required action, can be called up via Check Control. The supplementary text of urgent messages is displayed on the Control Display a ...