Calling Customer Relations

Vehicle not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicle not equipped with BMW Assist
Vehicle not equipped with BMW Assist or TeleService

Vehicle equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Opening the main menu
    Press the button. The main menu is displayed. All iDrive functions can be called up via the main menu. ...

    Adjusting the volume
    Turn the knob until the desired volume is selected. The setting is stored for the remote control currently in use. ...

    Malfunction
    Comfort Access may not function properly if it experiences interference from external sources such as mobile phones, metal objects, overhead power lines, transmission towers, etc. In this case, ...