Concierge service

General information

The BMW Assist Concierge service offers information on events, gas stations or hotels, and provides phone numbers and addresses. Hotels can be booked directly by the BMW Assist Concierge service. The Concierge service is part of the optional BMW Convenience Plan.

Starting the Concierge service

1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"

3. "Start service"

3. "Start service"

A voice connection is established with the BMW Assist Concierge service. Phone numbers and addresses can be transmitted to the vehicle.

    See also:

    Emergency Request
    Requirements ▷ Equipment version with full preparation package mobile phone. An Emergency Request can be made, even if no mobile phones are paired with the vehicle. ▷ BMW Assist is ...

    Initiating an Emergency Request
    1. Press the cover briefly to open it. Initiating an Emergency Request 2. Press the SOS button until the LED in the button lights up. ▷ The LED lights up: an Emergency Request was initi ...

    Notes on Emergency Requests
    Do not use the voice activation system to initiate an Emergency Request. In stressful situations, the voice and vocal pitch can change. This can unnecessarily delay the establishment of a teleph ...