Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed.

If the mobile phone is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or TeleService

1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Closing the trunk lid
    Drive with the trunk lid closed Only drive with the tailgate closed; otherwise, in the event of an accident or braking or evasive maneuvers, passengers or other road users may be injured or th ...

    Switching off automatically
    The system switches off and the LED goes out: ▷ After approx. 160 ft/50 m when driving forward. ▷ Above approx. 22 mph/36 km/h when driving forward. Switch on the system again if nece ...

    Playback
    Filling the CD/DVD* player Insert the CD/DVD with the printed side up. Playback begins automatically. Reading can take a few minutes with compressed audio files. Starting playback A CD/DVD is ...