What to do if...

Only a black screen is visible.

  • Switch on the system.

There are no options available on the screen.

  • Replace remote control batteries.

Radio stations or TV channels are grayed out and cannot be selected.

  • Function is limited due to the selected priority.

Change priority.

The DVD does not play.

  • Playback does not begin automatically. Start DVD manually.

The volume of the rear vehicle speakers cannot be adjusted.

  • Sound in the rear is output via the headphones. Change priority if necessary and output sound via vehicle speakers.
    See also:

    Reporting safety defects
    For US customers The following only applies to vehicles owned and operated in the US. If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, yo ...

    USB audio interface/mobile phone audio interface
    At a glance It is possible to connect external audio devices. Operation can be performed via iDrive. The sound is output on the vehicle loudspeakers. Connectors for external devices ▷ Conn ...

    Check the tire inflation pressure regularly
    Check and, if necessary, correct the tire inflation pressure at least twice a month and before starting on a long trip. Low tire inflation pressure increases rolling resistance and thus raises ...