What to do if…

For information on suitable mobile phones.

> Appointments, tasks, notes, texts, or emailsfrom the mobile phone are not displayed?

The mobile phone is not suitable for the missing function or is not correctly connected.

The mobile phone has not been assigned the Office function.

The mobile phone is connected as an auxiliary phone.

The appointments are older than 20 days and are more than 50 days in the future.

The tasks have been marked as completed or are more than 90 days in the future.

Depending on the number of appointments, tasks, notes, and messages stored in the mobile phone, not all of them are displayed in the vehicle.

> Appointments or tasks from the mobile phone are not being displayed at the correct time?

The time zone, time, or date is incorrectly set in the Control Display and in the mobile phone.

> Texts of entries are not displayed completely?

Texts are already shortened by the mobile phone.

Synchronization between the mobile phone and vehicle can take a few minutes.

> Contact pictures are not being displayed?

Up to max. 200 contact pictures can be stored in the vehicle.

> If you have gone through all items in the list and still cannot activate the desired function please contact Customer Relations or a BMW center.

    See also:

    Switching the system on/off
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    Deleting messages
    Messages from the Concierge service and My Info can be deleted. Delete a message: 1. "Office" 2. "Messages" 3. Select the desired message. 4. Open "Options". 5. & ...

    Malfunctions
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