Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer RelationsVehicle not equipped with BMW Assist or BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.
Vehicle equipped with BMW Assist or
BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
What to do if...
Information on suitable mobile phones
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not displayed.
▷ The mobile phone is not capable of the
missing functi ...
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
...
Replacing the battery
The remote control for Comfort Access contains
a battery that will need to be replaced from
time to time.
1. Take the integrated key out of the remote
control.
2. Remove the cover.
Remove t ...