Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Automatic trunk lid operation
    Opening The trunk lid opens fully. Press the button on the exterior of the trunk lid. Press the button on the remote control or in the driver's footwell. Pressing the button agai ...

    Changing the map section
    "Interactive map" ▷ To shift the map: move the controller in the required direction. ▷ To shift the map diagonally: move the controller in the required direction and turn ...

    Message from the Concierge service
    Starting destination guidance 1. Select the desired message. 2. "Start guidance" or "Add as another destination" 3. Start destination guidance, if necessary. Dialing ...