Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Roadside Assistance
    At a glance BMW Roadside Assistance can be contacted if assistance is needed in the event of a breakdown. Roadside Assistance can also be contacted via a Check Control message Start Roadside As ...

    BMW TeleService
    General information TeleService supports communication with your service center. Data on the vehicle's service requirements can be sent directly to the service center. In this way, the se ...

    Integrated universal remotecontrol
    The concept The integrated universal remote control can operate up to 3 functions of remote-controlled systems such as garage door drives or lighting systems. The integrated universal remote con ...