Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Safety
    The BMW 5 Series has earned Top Safety Pick status from the Insurance Institute for Highway Safety for top scores in frontal, side and rear crash tests and a roof-strength test that reflects rollo ...

    General information
    Do not adjust the seat while driving Do not adjust the driver's seat while driving, or the seat could respond with unexpected movement and the ensuing loss of vehicle control could lead to an ...

    Brake system
    Brakes require an initial break-in period of approx. 300 miles/500 km to achieve optimized contact and wear patterns between brake pads and rotors. Drive cautiously during this break-in period. ...