Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Example: dialing a phone number
    1. Briefly press the button on the steering wheel. 2. ›Dial number‹ The system says: »Please say the number« 3. E.g., ›123 456 790‹ The system says: »123 456 790. Continue? « 4. ›Dial‹ T ...

    Adjusting the info display
    You can select what information from the computer is to be displayed on the info display of the instrument cluster. 1. "Settings" 2. "Info display" 3. Select the desired dis ...

    Bluetooth audio
    Overview> It is possible to use Bluetooth to play music files from external devices, e.g. audio devices or mobile phones. Using a mobile phone as an audio source. > Bluetooth® is a registere ...