Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Tire identification marks
    Knowledge of the labeling on the side of the tire makes it easier to identify and choose the right tires. ...

    Emissions
    ▷ The warning lamp lights up: Emissions are deteriorating. Have the vehicle checked as soon as possible. ▷ The warning lamp flashes under certain circumstances: This indicates that ...

    Power failure
    After a temporary power loss, some equipment needs to be reinitialized. Individual settings need to be reprogrammed: ▷ Seat and mirror memory: store the positions again. ▷ Time: upd ...