Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Changing the list view
    The list view changes every time the first symbol on the navigation bar is pressed. Information on the channel is displayed ...

    Onboard vehicle tool kit
    The onboard vehicle tool kit is located on the right side in the cargo area in a storage compartment. Open the cover. ...

    Continuing destination guidance
    If the destination was not reached during the last trip, destination guidance can be resumed. "Resume guidance" ...