Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Malfunction
    In the event of a failure or malfunction of the parking brake, secure the vehicle against rolling using a wheel chock, for example, when leaving it. ...

    Entering letters and numbers
    1. Turn the controller: select letters or numbers. 2. Select additional letters or numbers if needed. 3. "OK": confirm the entry. Switching between letters and numbers Depending on ...

    General information
    Front Two different driver's seat, exterior mirror, and steering wheel positions can be stored and retrieved for each remote control. The adjustment of the lumbar support is not stored. ...