Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Following the initial pairing
    ▷ The mobile phone is detected/connected in the vehicle within a short period of time when the engine is running or the ignition is switched on. ▷ The phone book entries of the tele ...

    Saving the spoken instructions on the programmable memory buttons
    The function for switching the spoken instructions on/off can be stored on a programmable memory button, for quick access. ...

    Comparison with ordinary remote control
    The functions can be controlled by pressing the buttons or via Comfort Access. Unlocking Fully grasp a door handle, arrow 1. This corresponds to pressing the button. Locking Press the ...