Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Opening and closing: From inside
    This button serves to unlock or lock doors and the trunk lid, but does not activate the anti-theft system. The fuel filler flap remains unlocked. Automatic lockingYou can also set the situations ...

    Tow-starting and towing
    Transporting your vehicle Note Your vehicle is not permitted to be towed. Therefore, contact a service center in the event of a breakdown. Do not have the vehicle towed Have your vehicle tran ...

    Switching off the engine
    Always take the remote control with you when you leave the vehicle. When parking, apply the parking brake forcefully; otherwise, the vehicle could begin to roll. Manual transmission1.  Wit ...