Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Service Request
    At a glanceInform your BMW center that you need to schedule a service appointment. The Teleservice data is transmitted during a Service Request. If possible, your BMW center will establish contact ...

    Adjusting the volume
    Turn the knob until the desired volume is selected. The setting is stored for the remote control currently in use. The vehicle automatically adjusts the volume of the microphone on the telephone ...

    A new interior
    The new BMW 7-Series comes with one of the most luxurious interiors of any premium car. In addition to a new iDrive controller and larger 10.2-inch screen, owners will be able to programme frequen ...