Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Continuing destination guidance
    If the destination was not reached during the last trip, destination guidance can be resumed. "Resume guidance" ...

    After washing the vehicle
    After washing the vehicle, apply the brakes briefly to dry them; otherwise, braking action can be reduced and corrosion of the brake discs can occur. ...

    Warning stages
    Prewarning This warning is issued, for example, when there is the impending danger of a collision or the distance to the vehicle ahead is too small. Acute warning with braking function Warning ...