Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Operation
    Adjusting the volume Turn the knob until the desired volume is reached. The setting is stored for the remote control currently in use. The vehicle automatically adjusts the volume of the microphon ...

    Changing the list view
    The list view changes every time the first symbol on the navigation bar is pressed. Information on the channel is displayed. ...

    Supplementary text messages
    You can call up more information, e.g., on the cause of a malfunction and on how to respond, via Check Control. In urgent cases, this information will be shown as soon as the corresponding lamp ...