Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Deleting messages
    Messages from the Concierge service, My Info, and BMW Info can be deleted. Delete a message: 1. "Office" 2. "Messages" 3. Select the desired message. 4. Open "Options&q ...

    Traffic bulletins on the map
    "Traffic conditions/gray map" Active: indication on the control display is switched to shades of gray. This enables a better view of the traffic bulletins. Day/night mode is not taken ...

    Units of measure
    Setting the units of measure To set the units for fuel consumption, route/distance and temperature: 1. "Settings" 2. "Language/Units" 3. Select the desired menu item. ...