Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Sound output
    Switching on/off When the ignition is switched off: press ON/OFF button on the radio. Muting When the ignition is switched on or the engine is running: press the ON/OFF button on the radio. ...

    Entry comparison
    Entry of names and addresses: the selection is narrowed down every time a letter is entered and letters may be added automatically. The entries are continuously compared to the data stored in t ...

    Tone
    Only treble and bass can be set in the rear. The settings are made separately for the left and right headphones. Operation is the same as for the front tone. ...