Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Decreasing speed
    Repeatedly pull the lever to the resistance point or beyond, arrow 2, until the desired speed is displayed. ▷ Each time the lever is pulled to the resistance point, the desired speed is d ...

    Floor panel flap
    Floor panel flap To access the onboard vehicle tool kit etc. To open, swing up the flap by the handle, refer to arrow. The cargo floor cover is lockable. ...

    Automatic Hold
    The concept This system assists the driver by automatically setting and releasing the brake, such as when moving in stop-and-go traffic. The vehicle is automatically held in place when it is s ...