Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Automatic Service Request
    Data regarding the maintenance status or legally mandated inspections of the vehicle are automatically transmitted to your service center before a service due date. You can check when your serv ...

    Checking the coolant level
    1. Do not open the hood until the engine has cooled down. 2. Turn the expansion tank cap counterclockwise slightly to allow any accumulated pressure to escape; then continue turning to open. ...

    The concept
    The central locking system becomes active when the driver's door is closed. The system simultaneously engages and releases the locks on the following: ► Doors. ► Tailgate. ► ...