Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Vehicle equipment
    All standard, country-specific and optional equipment that is offered in the model series is described in this chapter. Therefore, equipment is also described that is not available in a vehicle, ...

    Destination entry by voice
    General information Instructions for voice activation system. When making a destination entry by voice, you can change between voice operation and iDrive. To have the available spoken in ...

    Setting the voice dialog
    You can set whether the system uses the standard dialog or a short version. In the short version of the voice dialog, the responses from the system are given in abbreviated form. On the Control Di ...