Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Deleting contacts
    Only contacts that are stored in the vehicle are deleted. The contacts on the mobile phone cannot be deleted. 1. "Office" 2. "Contacts" 3. Highlight the contact. 4. Open &q ...

    Issued warning
    If you leave the lane and if a lane marking has been detected, the steering wheel begins vibrating. If the turn signal is set before changing the lane, a warning is not issued. ...

    Comparison with ordinary remote control
    The functions can be controlled by pressing the buttons or via Comfort Access. Unlocking Fully grasp a door handle, arrow 1. This corresponds to pressing the button. Locking Press the ...