Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer RelationsVehicle not equipped with BMW Assist or BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or
BMW TeleServices
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Deleting messages
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options&q ...
Traffic bulletins on the map
"Traffic conditions/gray map" Active: indication
on the control display is switched to shades of
gray. This enables a better view of the traffic
bulletins. Day/night mode is not taken ...
Units of measure
Setting the units of measure
To set the units for fuel consumption, route/distance
and temperature:
1. "Settings"
2. "Language/Units"
3. Select the desired menu item.
...
