Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Managing the favorites
    Activating/deactivating the favorites Favorites can be activated and deactivated globally and individually. 1. "Satellite radio" 2. "Manage favorites" 3. Select "Activ ...

    Voice phone book
    Depending on how your vehicle is equipped, it may be necessary to create your own voice phone book. The entries must be entered using voice activation and are separate from the memory in the ...

    Selecting menu items
    Menu items shown in white can be selected 1. Turn the controller until the desired menu item is highlighted Turn the controller until the desired menu item is highlighted 2. Press the control ...