Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Switching the warning function on/off
    Press the button ▷ On: the LED lights up. ▷ Off: the LED goes out. The state is stored for the remote control currently in use. ...

    Locking separately
    The trunk lid can be locked separately with the switch in the front passenger glove compartment. ▷ Trunk lid secured, arrow 1. ▷ Trunk lid not secured, arrow 2. Slide the switch int ...

    Adjusting the height: manual head restraints
    The height of the outer head restraints can be adjusted. To raise: pull. To lower: press the button, arrow 1, and push the head restraint down. ...