Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicle not equipped with BMW Assist or BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"

The Customer Relations phone number is displayed. If a mobile phoneis paired, a connection is established to Customer Relations.

Vehicle equipped with BMW Assist or

Vehicle equipped with BMW Assist or

BMW TeleServices

1.  "BMW Assist" or "ConnectedDrive"
2.  "Customer Relations"
3.  "Start service"

    See also:

    Malfunction
    In the event of a failure or malfunction of the parking brake, secure the vehicle against rolling using a wheel chock, for example, when leaving it. ...

    Activating/deactivating the functions
    Several menu items are preceded by a checkbox. It indicates whether the function is activated or deactivated. Selecting the menu item activates or deactivates the function. The function is acti ...

    Operating from the outside
    ▷ Via the remote control. ▷ Via the door handles of the driver's and front passenger doors. The following takes place simultaneously when locking/unlocking the vehicle via the remote ...