Starting Roadside Assistance with BMW Assist or TeleService

General information

In vehicles equipped with TeleService, support is first offered by TeleService Diagnosis and then, if necessary, by TeleService Help.

1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"

Starting Roadside Assistance with
Starting Roadside Assistance with BMW Assist or TeleService

TeleService Diagnosis

TeleService Diagnosis enables the wireless transmission of detailed vehicle data that are important for vehicle diagnosis. These data are transmitted automatically.

After the data are transmitted, the voice connection to Roadside Assistance is re-established.

TeleService Help

TeleService Help enables an in-depth diagnosis of the vehicle by Roadside Assistance via wireless transmission.

TeleService Help can be started after a prompt by Roadside Assistance and the termination of the voice connection.

Starting TeleService Help

1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The ignition is switched on.
4. "TeleService Help"

After completion of TeleService Help, a voice connection is established to Roadside Assistance.

    See also:

    Switching on/off manually
    Switching on/off manually Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. ...

    Putting into operation after a power failure
    Putting the parking brake into operation The parking brake should only be put into operation again if it was manually released due to an interruption in the supply of electrical power. Otherw ...

    Possible commands
    Most menu items on the Control Display can be spoken as commands. The available commands depend on which menu is currently selected on the Control Display. There are short commands for functions o ...