Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Communications
    This chapter describes how to use the telephone, BMW Assist and BMW TeleServices. ...

    Operating the programs
    Automatic program change The system automatically switches to COMFORT in the following situations: ▷ Failure of DSC Dynamic Damping Control. ▷ The vehicle has a flat tire. ▷ ...

    Opening and closing: Using the door lock
    You can set the way in which the car is unlocked. Do not lock the vehicle from the outside if there is any person inside, because the vehicle cannot be unlocked from inside without special kno ...