Initiating an Emergency Request
1. Press the cover briefly to open it.
Initiating an Emergency Request
2. Press the SOS button until the LED in the button lights up.
▷ The LED lights up: an Emergency Request
was initiated.
If the circumstances allow this, remain in the
vehicle until the connection has been established.
▷ The LED flashes if the connection to the
BMW Assist Response Center has been established.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstances.
For this purpose, data that are used to determine
the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.
▷ If the LED is flashing but the BMW Assist Response Center cannot be heard on the hands-free system, the hands-free system may be malfunctioning. However, the BMW Assist Response Center may still be able to hear you.
Initiating an Emergency Request automatically
Under certain conditions, an Emergency Request is automatically initiated immediately after a severe accident. Automatic Collision Notification is not affected by pressing the SOS button.
See also:
For Canadian customers
Canadian customers who wish to report a safety-related defect to Transport Canada,
Defect Investigations and Recalls, may telephone the toll-free hotline 1-800-333-0510.
You can also obtain other ...
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a ser ...
Applications
Please try the system first during sparse traffic
and clear road conditions so that you can get
used to the system. After you have experience
and understand the system, only then use it during
...