Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Securing cargo
    BMW X5 BMW X5 BMW X6 BMW X6 ▷ Smaller and lighter items: secure with retaining straps, a cargo net or draw straps. ▷ Larger and heavy objects: secure with cargo straps. Four ...

    What to do if...
    Information on suitable mobile phones The mobile phone could not be paired or connected. ▷ Is Bluetooth activated in the vehicle and on the mobile phone? Activate Bluetooth on the vehicle ...

    Engine stop
    The engine is switched off automatically during a stop under the following conditions: Manual transmission: ▷ Neutral is engaged and the clutch pedal is not pressed. ▷ The driver's ...