Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Text messages
    Text messages in combination with a symbol in the instrument cluster explain a Check Control message and the meaning of the indicator and warning lamps. ...

    Switch off the engine during longer stops
    Switch off the engine during longer stops, e.g., at traffic lights, railroad crossings or in traffic congestion. Fuel savings are achieved after the vehicle is switched off for only approx. 4 s ...

    Enlarging the cargo area
    General information The cargo area can be enlarged by folding down the rear seat backrests. The rear seat backrest is divided into two parts at a ratio of 60 to 40. If equipped with through-l ...