Customer Relations
At a glance
Contact Customer Relations for information on all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.
Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
See also:
Switch off the engine during
longer stops
Switch off the engine during longer stops, e.g.,
at traffic lights, railroad crossings or in traffic
congestion.
Fuel savings are achieved after the vehicle is
switched off for only approx. 4 s ...
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed.
Accepting a call
Via iDrive
"Accept" ...
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1. "BMW Assist" or "ConnectedDrive"
2. "Options" Open.
3. "Data transfer" ...