Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Video playback
    Country codes Playback The video image is displayed on the Control Display up to a speed of approx. 2 mph/3 km/h; in some countries, it is only displayed while the parking brake is set or th ...

    General information
    Enclosed areas Do not let the engine run in enclosed areas; otherwise, breathing of exhaust fumes may lead to loss of consciousness and death. The exhaust gases contain carbon monoxide, an o ...

    California Proposition 65 warning
    California law requires us to issue the following warning: Engine exhaust and a wide variety of automobile components and parts, including components found in the interior furnishings in a vehic ...