Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Automatic climate control
    1 Vent settings 2 Air volume 3 AUTO program 4 Interior temperature sensor — always keep clear 5 Recirculated-air mode 6 Temperature 7 Defrosting windows and removing condensation 8 Cooling f ...

    Calls with multiple participants
    General information You can switch between calls or connect two calls to a single conference call. These functions must be supported by the mobile phone and service provider. Accepting a call ...

    Connecting headphones
    You can connect headphones with a jack plug or operate them using the infrared interface. To enable optimal use of the infrared interface, use infrared headphones that comply with the IEC 61603 ...