Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Steering wheel heating
    Switching on/off Switching on/off Press the button. ▷ On: the LED lights up. ▷ Off: the LED goes out. ...

    Environmental conditions
    ► Say the commands, numbers, and letters smoothly and with normal volume, emphasis, and speed. ► Always say commands in the language of the voice activation system. ► When selec ...

    Hands-free system
    General information Calls that are being made on the hands-free system can be continued on the mobile phone and vice versa. From the mobile phone to the handsfree system Calls that were begun ...