Customer Relations

At a glance

Contact Customer Relations for information on all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"

The Customer Relations phone number is displayed. If the mobile phone* is paired, a connection is established to Customer Relations.

Vehicles equipped with BMW Assist or

Vehicles equipped with BMW Assist or BMW TeleService

1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"

    See also:

    Interior motion sensor
    The windows and glass sunroof must be closed for the system to function properly. ...

    System limits
    Check the traffic situation as well Check the traffic situation around the vehicle with your own eyes. Otherwise, an accident could result from road users or objects located outside the pictur ...

    Updating the navigation data
    General information Navigation data are stored in the vehicle and can be updated. Current navigation data and the authorization code are available from your service center. ▷ Depending on ...