Roadside Assistance
At a glance
BMW Roadside Assistance* can be contacted if assistance is needed in the event of a breakdown.
Roadside Assistance* can also be contacted via a Check Control message.
Starting Roadside Assistance
Vehicles not equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is displayed. If the mobile phone* is paired, a connection is established to Roadside Assistance.
Vehicles equipped with BMW Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless transmission of detailed vehicle data that are important for vehicle diagnosis. These data are transmitted automatically.
After the data are transmitted, the voice connection to Roadside Assistance is re-established.
TeleService Help
TeleService Help enables an in-depth diagnosis of the vehicle by Roadside Assistance via wireless transmission.
TeleService Help can be started after a prompt by Roadside Assistance and the termination of the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The engine is running.
4. "TeleService Help"
After completion of TeleService Help, a voice connection is established to Roadside Assistance.
See also:
Calls with multiple parties
General information
You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call whi ...
Reporting safety defects
For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, yo ...
Warning triangle
The warning triangle is located in the container
on the inside of the trunk lid.
Unscrew the wing nut to open. ...